Straight Answers for Real Account Questions
Most questions we get come down to three things: how money moves in and out, how the account is managed, and what to do when something isn't working. We've written this section to address those directly. Deposits via bKash, Nagad and Rocket are the path most people use — you send from your mobile wallet app to the account number shown at
the cashier, confirm with your PIN, and the balance reflects quickly. Withdrawals follow a verification step where we match your wallet number to the registered account before releasing funds. For account access, the OTP path is the standard route — your registered mobile number receives the code each time you log in. If you run into anything not covered here, our support
team handles wallet and account queries directly. Availability depends on your local law and eligible region, so check your access status before funding your account.
- bKash
- Nagad
- Rocket